Do you have any feedback on our services?
Your opinion is important to us—it's the only way we can continuously improve our quality. Whether you have suggestions, requests, complaints, or positive feedback, we take all feedback seriously and respond promptly and carefully.
You can send your feedback directly to your customer service representative or use our central reporting office by filling out the contact form below.
We look forward to hearing from you.
Recording of complaints and data protection
We record all complaints and the measures taken to remedy them in accordance with the statutory retention periods. Further information on data protection and the processing of your data can be found on our website at
https://www.deutsche-factoring.de/footer/datenschutz.
Your feedback to the Deutsche Factoring Bank
